What if I have forgotten my user name?
You may retrieve your user name online.
To use option 1: You need the email address you used when you registered for your online account. Once your information is validated, an email message with your user name will be sent to that email address.
To use option 2: You need both your member and contract numbers. Once your information is validated, you will be sent an email to the address listed on your account containing your user name.